Shipping Policy

Thank you for shopping with Vellnora. We aim to process and deliver your order as quickly as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or U.S. public holidays.

Shipping Time

For orders shipped within the United States, estimated delivery time is generally:

5–10 business days

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the destination, carrier, weather, holidays, or other circumstances outside our control.

Shipping Cost

Free shipping is available on eligible U.S. orders.

Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.

Order Tracking

When tracking information becomes available, we may send you a shipping confirmation containing your tracking number.

Please allow some time for the carrier's tracking information to update after shipment.

Delayed or Lost Orders

If your order appears to be significantly delayed or is marked as delivered but you cannot locate it, please contact us at:

Email: [butti9096@gmail.com]

We will work with you to investigate the issue.

Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address at checkout. If an order is returned because an incorrect or incomplete address was provided, additional shipping costs may apply.

International Orders

At this time, our shipping policy primarily applies to orders delivered within the United States. If international shipping is offered for a particular product, applicable shipping details will be shown at checkout.

Contact

For shipping questions, please contact:

Email: [butti9096@gmail.com]